1. How do I know PrimeSmurfs is a safe place to purchase LoL accounts?
We pride ourselves in safety and our customers satisfaction. All payments for League of Legends accounts are secured by PayPal, meaning your payment information is 100% safe. We also have a Lifetime Warranty on almost all of our accounts, meaning that if anything happens to it, you`re covered!

2. What is Lifetime Warranty?
If any account purchased through us eligible of the Lifetime Warranty is banned by our fault, you will be given a compensation account.

For our fault, there may be such reasons:
1) Banned due to botting;
2) Banned due to account sharing.

Every insurance requests requires some verification documents which are the following:
1) PayPal email address which you used to purchase your account;
2) PayPal first and last name of the account which you used to purchase your account;
3) The email you received from riot games that informed you about your ban.

Your insurance gets voided under following condition(s):
1) Use of exploits;
2) Use of cheats (scripts);
3) Use of bots;
4) Contacting Riot Games;
5) Lack of verification documents.
However PrimeSmurfs.com may decide to show good faith and replace your account regardless.

3. How long does your Lifetime Warranty last?
Our Lifetime Warranty never expires, that means that as soon as you purchase an account from us, you`re covered for life.

4. What does your Lifetime Warranty cover?
Our Lifetime Warranty covers bans that are from any fault or defect of our own, this does not include toxicity or leaving games on your part.

5. How fast is the account delivered?
Instantly! Our system automatically sends out the account details upon payment directly to your payment email. It`s important to check your spam/junk inboxes after purchasing as some email providers filter our delivery system.

6. What details will I receive upon purchase?
You will receive the account username and password (no email is needed as the account is unverified, and you may freely change the email to your own).

7. Can I pick my summoner name?
Our accounts are pre-made with realistic names such as Syniam, Faxin, etc. If you want to change the summoner name, you will have to spend ip or rp.

8. Can I change the account information?
Yes, you can, we even encourage you to do so. Log-in to the official League of Legends website at the respective region (example: na.leagueoflegends.com, euw.leagueoflegends.com).

9. Are these accounts ranked?
No, all of our accounts are unranked and ready for solo-queue. Some accounts may have previous season rewards on them, although it is quite random.

10. Do you offer any discounts on your accounts?
Yes, we do! Discount codes will usually be on the top of the page or they will be posted on our social media.

11. Which payment methods do you accept?
Our instant delivery system currently accepts Paypal, Bitcoin, WebMoney.

12. Your prices are in USD, will this be a problem for me?
Our payment system automatically converts other currencies to USD, so there is nothing to worry about, your EUR, CAN or others will be converted when the payment goes through.

13. Where can I find my account information after purchasing?
You will receive the information automatically upon purchase directly to your email address. Please be sure to check your spam and wait up to an hour for any delays. If you are still having issues, send us a message and we will respond within 24 48 hours.

14. I have an issue with my account. Could you please assist me?
If you ever have an issue with any of our accounts, we are more than happy to help! Simply fill out the contact form and we will respond within 24 - 48 hours. Please only send one message, as sending multiple messages will put you further back in the queue. (Note: We will NOT be able to assist any tickets that have an active dispute open of any form, and will only resolve issues with customers who do not have an active dispute or have closed any existing ones prior to contacting us).